Shipping policy
Processing Time:
Orders are typically processed within 1-2 business days. Once your order is processed, you will receive an email notification with tracking information.
Shipping Rates & Delivery Times:
- Standard US Shipping: 3-7 business days – $5.49
- Free US Shipping: Orders over $100 qualify for free standard shipping.
Delivery times may vary based on your location, especially for remote or rural areas.
Tracking Your Order:
You’ll receive a tracking number via email once your order is shipped. Please allow up to 48 hours for the tracking link to update.
Missing or Delayed Shipments:
If your order hasn’t arrived within the estimated timeframe, please contact our customer support at contact@frostbitebags.com with your order number. We’ll assist you in locating your order.
Damaged or Incorrect Orders:
If you receive a damaged or incorrect item, contact us at contact@frostbitebags.com within 30 days of delivery, and we’ll work to resolve the issue.